Receptionist & Office Support

Advanced Drainage Systems • Hilliard, OH

80d

About The Position

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.

Requirements

• High School Diploma
• Phone skills
• Verbal communication
• Typing/PC Skills
• Written communication
• Math
• Multiline Phone Console
• Microsoft Word /EXCEL
• Must be organized

Nice To Haves

• Customer Service 2+ years
• Call Center experience

Responsibilities

• Receive and distribute phone calls
• Label Time Cards
• Greet customers, guests and co-workers entering the office
• Perform special projects and other duties assigned by Customer Service Manager
• Sort, prioritize and distribute electronic purchase orders
• Provide additional support to the office as needed
• Complete welcome letters for new customers under the direction of the manager
• Maintain confidentiality of all trade secrets and other company/customer information
• Enter and process accounts payable in Oracle
• Follow all company procedures and policy
• Manage incoming and outgoing UPS and Mail packages
• Create solutions
• Manage and maintain office machines, cartridges and maintenance as it occurs
• Adhere to ADS guiding principles of honesty, professionalism, and core values
• Ordering and maintaining office supply requests and inventories
• Coordinate office events, meetings, luncheons, reservations and accommodations as requested
• Manage and maintain daily attendance and lunch time sheet for office personnel

Benefits

• Medical and prescription drug plans
• Telemedicine (with medical plan)
• Dental and vision plans
• Virtual physical therapy
• Employee assistance program (EAP)
• Voluntary accident, critical illness, and hospital indemnification programs
• Retirement 401k program with company match
• Employee stock purchase plan (voluntary)
• Financial wellness planning
• Paid parental leave
• Flexible spending accounts (FSA) for child care and health care
• Short-term and long-term disability
• Basic life insurance
• Accidental death and dismemberment (AD&D)
• Adoption financial reimbursement
• Tuition reimbursement
• Voluntary life insurance (for employees, spouses, and children)
• Voluntary identity theft and fraud protection

What This Job Offers

• Job Type: Full-time
• Industry: Plastics and Rubber Products Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees