Receptionist, Norton Medical Associates - Mt Washington, 8:30a-5p

Norton Healthcare • Mount Washington, KY

401d

About The Position

The Receptionist at Norton Medical Associates plays a crucial role in facilitating communication between patients and healthcare providers. This entry-level position involves various administrative tasks that ensure smooth operations within the medical practice, including managing patient interactions and scheduling appointments.

Requirements

• High school diploma or GED required.
• No prior experience needed; comprehensive on-the-job training provided.

Nice To Haves

• Ability to speak Spanish is preferred.

Responsibilities

• Serve as the liaison between the physician and patient.
• Answer telephone calls and determine the nature of patient inquiries.
• Schedule appointments and route calls appropriately.
• Take messages and pull charts for messages.
• Greet patients and family members upon arrival.
• Obtain and update registration and insurance data in the billing system.
• Facilitate patient flow into the practice.
• Handle charge entry, referrals, and pre-certifications as needed.
• Schedule specialist appointments and diagnostic tests.
• Attend to patients using age-appropriate principles of growth and development.

Benefits

• On-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED