Receptionist, Norton Leatherman Spine Center, Days

Norton Healthcare • Louisville, KY

277d

About The Position

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Requirements

• No experience required
• Comprehensive on the job training provided

Nice To Haves

• Ability to speak Spanish
• High School Diploma or GED preferred

Responsibilities

• Answer the telephone and determine the nature of patient calls
• Schedule appointments and route calls
• Take appropriate messages and pull charts for messages
• Greet patients and family members
• Obtain registration and insurance data and update information in the billing system
• Facilitate patient flow into the practice
• Perform charge entry, referrals, and pre-certifications
• Schedule specialist appointments and diagnostic tests
• Attend to patients utilizing age appropriate principles of growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED