Receptionist, Norton Childrens Medical Group - Infectious Disease, Days

Norton Healthcare • Louisville, KY

393d

About The Position

The Receptionist at Norton Children's Medical Group plays a crucial role in facilitating communication between patients and healthcare providers. This position is responsible for managing patient interactions, scheduling appointments, and ensuring a smooth patient flow within the practice. The role emphasizes customer service and requires the ability to handle various administrative tasks efficiently.

Requirements

• No experience required; comprehensive on-the-job training provided.
• High School Diploma or GED preferred.

Nice To Haves

• Ability to speak Spanish

Responsibilities

• Serve as the liaison between the physician and patient.
• Answer telephone calls and determine the nature of patient inquiries.
• Schedule appointments and route calls appropriately.
• Take messages and pull charts for messages.
• Greet patients and family members upon arrival.
• Obtain and update registration and insurance data in the billing system.
• Facilitate patient flow into the practice.
• Perform charge entry, referrals, and pre-certifications as needed.
• Schedule specialist appointments and diagnostic tests.
• Attend to patients using age-appropriate principles of growth and development.

Benefits

• Comprehensive on-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED