Receptionist (Multilingual)

Lutheran Community Services Northwest•Vancouver, WA

1d•Onsite

About The Position

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balanceMedical, dental, vision, and prescription benefits to keep you and your loved ones healthyEmployer-paid short- and long-term disability insuranceLife insurance coverage at no cost to youUp to 2 weeks of vacation in your first year (based on hours worked)Up to 2 weeks of sick leave (based on hours worked)12 paid agency recognized holidays 2 floating holidays to use your way403(b) retirement plan with employer matching (eligibility applies)Access to our Employee Assistance Program (EAP) for you and your familyPotential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Welcome and direct guests, clients, and visitors as they arrive at the office or reception area to the appropriate person or department.Manage incoming calls, take messages, and transfer calls to the appropriate staff member.Sort and distribute mail, emails, and packages to the relevant recipients.Coordinate appointments and meetings, calendars, and arrange conference rooms.Perform various administrative tasks such as filing, photocopying, data entry, and maintaining records. Assist clients or callers by providing information about the agency, its services, and its personnel.Keep the reception area tidy and organized, ensure magazines and brochures are stocked, and arrange seating for visitors.Other duties as assigned. HOW YOU WILL BE A GREAT FIT: HS diploma or equivalent Excellent communication skills with the ability to read, write, and speak in English and Spanish or RussianIntermediate mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycleDemonstrates exceptional commitment to serving and advocating for diverse and marginalized populationsSuccessfully completes tasks in a moderately noisy environmentInteracts with others and performs tasks in-person and through the use of technology, with long periods of stationary activity and minimal periods of increased physical activityMoves equipment/materials weighing up to 25 poundsTravels between worksites occasionallyWorks in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings and faith-based settings such as churchesMeets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

Requirements

HS diploma or equivalent
Excellent communication skills with the ability to read, write, and speak in English and Spanish or Russian
Intermediate mastery of business applications and productivity suites
Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
Successfully completes tasks in a moderately noisy environment
Interacts with others and performs tasks in-person and through the use of technology, with long periods of stationary activity and minimal periods of increased physical activity
Moves equipment/materials weighing up to 25 pounds
Travels between worksites occasionally
Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings and faith-based settings such as churches
Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program

Responsibilities

Welcome and direct guests, clients, and visitors as they arrive at the office or reception area to the appropriate person or department.
Manage incoming calls, take messages, and transfer calls to the appropriate staff member.
Sort and distribute mail, emails, and packages to the relevant recipients.
Coordinate appointments and meetings, calendars, and arrange conference rooms.
Perform various administrative tasks such as filing, photocopying, data entry, and maintaining records.
Assist clients or callers by providing information about the agency, its services, and its personnel.
Keep the reception area tidy and organized, ensure magazines and brochures are stocked, and arrange seating for visitors.
Other duties as assigned.

Benefits

A 37.5 per hour work week to ensure work/life balance
Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to you
Up to 2 weeks of vacation in your first year (based on hours worked)
Up to 2 weeks of sick leave (based on hours worked)
12 paid agency recognized holidays
2 floating holidays to use your way
403(b) retirement plan with employer matching (eligibility applies)
Access to our Employee Assistance Program (EAP) for you and your family
Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status