Receptionist & Marketing

Safe Harbor Estate LawLittle Canada, MN
1d

About The Position

The Receptionist & Marketing role serves as the first point of contact for clients and plays a key role in supporting overall marketing efforts. This position is responsible for answering incoming calls, scheduling appointments, and providing sales and marketing administrative support, including assisting with evening marketing events. In addition, this role will provide general administrative support, help to maintain a welcoming office environment, and will act as backup for greeting and seating clients. The Receptionist & Marketing position is a Non-Exempt role.

Requirements

  • Previous experience in a receptionist, administrative, or customer service role preferred.
  • Excellent communication skills (both verbal and written).
  • Strong organizational and multitasking abilities.
  • Proficiency in technology, including phone systems, email, and scheduling software.
  • Experience with CRM or customer service software.
  • Familiarity with virtual phone systems and video conferencing tools.
  • Ability to handle confidential information with discretion.
  • Excellent time management.

Nice To Haves

  • Some marketing experience preferred.

Responsibilities

  • Answer and direct incoming calls in a courteous and professional manner.
  • Schedule appointments and manage calendars.
  • Provide administrative support to the marketing and sales team, including but not limited to: updating marketing and sales tracking reports and client materials, scheduling, preparation and follow up for marketing events, supporting CEO by managing professional referral partner relationships, and updating CRM records.
  • Attend and provide on-site support for evening marketing presentations (4–6 times per month).
  • Respond to emails, phone calls, and online inquiries promptly and efficiently.
  • Provide general information about the company, products, or services to clients and customers.
  • Maintain accurate records of interactions and update client information in the system.
  • Assist with light administrative tasks such as data entry, filing, placing lunch orders, light housekeeping duties, etc.
  • Witness for client signings.
  • Represents the firm with professionalism in demeanor, communication, and dress.
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