Receptionist (in office)

About the position

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Responsibilities

• Greet, interact, and assist visitors and customers
• Answer and direct incoming phone calls
• Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages
• Receive, sort and route mail
• Order and maintain office supplies and equipment

Requirements

• Passion for meeting new people and helping them get what they need
• Excellent verbal and written communication
• Knowledge of Microsoft Office applications and willingness to learn other technology as needed
• Strong work ethic and meets commitments
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Previous experience working in an office environment or dealing with the public is preferred
• High school diploma or equivalent

Benefits

• Medical
• Dental
• Vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan