Receptionist III (FT; 40hrs/wk) - Temple University Health, Episcopal Campus
About The Position
Serves as the initial contact person at a medical practice, responsible for assuring an excellent patient experience at the front desk and while in the reception area. This role is principally responsible for all front desk and intake-related activities. Responsibilities include greeting and screening patients for potential emergency situations in a service oriented and professional manner, answering phones, monitoring the reception area for patient comfort and potential emergencies, registering patients and submitting charges. Performs a wide variety of clerical office functions. Answers telephones, provides information and schedules appointments. Greets and registers patients, completes forms, collects and enters patient demographic and billing information, prepares charts, maintains office filing system, updates electronic medical records as appropriate and collects payments in accordance with cash handling policies and procedures. Assists in coordinating and optimizing patient flow.
Requirements
- High School Diploma or Equivalent Required
Nice To Haves
- 1 year experience in a receptionist role in a medical setting Preferred
- General Experience and knowledge of conversational Spanish and/or Vietnamese Preferred
Responsibilities
- assuring an excellent patient experience at the front desk and while in the reception area
- greeting and screening patients for potential emergency situations in a service oriented and professional manner
- answering phones
- monitoring the reception area for patient comfort and potential emergencies
- registering patients and submitting charges
- performing a wide variety of clerical office functions
- answering telephones, provides information and schedules appointments
- greets and registers patients, completes forms, collects and enters patient demographic and billing information, prepares charts, maintains office filing system, updates electronic medical records as appropriate and collects payments in accordance with cash handling policies and procedures
- assisting in coordinating and optimizing patient flow
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
