Receptionist II- Full Time, Rural Health Clinics
About The Position
The Lead Receptionist acts as first point of contact for incoming patients either by telephone or in person. This person will schedule patient appointments with medical professionals in a pleasant and business-like manner; prepare patient medical records/charts and billing forms, register patient data into the Clinic EMR, update insurance information and perform other front office duties as directed by the Director and/or Manager. The Lead Receptionist provides day to day supervision of reception team processes and responsibilities to obtain optimal workflow for the reception team and create a good patient experience.
Requirements
- High School/GED
- Three years of experience in a clinic setting providing reception and customer service.
- References which indicate good attendance, performance and dependability.
- Able to operate a multiline telephone, copier, fax and adding machine.
- Computer experience required, including Word, Excel, and health information system, preferably Epic software.
Nice To Haves
- Business College preferred.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
