Receptionist - HQ (Clerical Support) for the Communications Unit

Inland Regional Center • San Bernardino, CA

330d • $18 - $25

About The Position

The Receptionist at the Headquarters will perform a wide variety of clerical support duties under the general supervision of the Executive Assistant. This role includes in-person and telephone reception, daily use of office machines such as copiers and facsimiles, and performing related work as required. The position is full-time and located in San Bernardino, CA.

Requirements

• High school diploma or equivalent.
• Bilingual preferred.
• Ability to follow oral and written direction.
• Ability to establish and maintain effective working relationships.
• Full use of an automobile and possession of a valid California driver's license.
• Must maintain a safe driving record.

Responsibilities

• Responsible for all reception duties and effectively deal with anxious or irate persons.
• Promptly and courteously answer incoming calls for agency staff and direct people or transfer calls to the requested office or person.
• Check in appointments with Spectrasoft and Envoy, print badges for visitors, and inform staff of their appointments.
• Assist visitors without appointments and direct them to the appropriate person or department.
• Notify various units of their scheduled appointments.
• Take or relay messages involving consumers and staff, and keep track of phone calls and voice messages.
• Update or verify employee lists with accurate names, managers, and extensions.
• Coordinate long distance calls for employees.
• Responsible for audio set-up in the waiting room.
• Provide coverage for the Riverside office as needed.
• Receive and give directions or facts in a foreign language as able.
• Announce in-house meetings via intercom.
• Assist with incoming mail and deliveries.
• Order office supplies when needed.
• Prepare reports as needed or assigned.
• Drive vehicle/travel to other offices/locations for pick-up or delivery of documents.
• Work cooperatively and effectively with others as a team member.
• Use office equipment appropriately and report the need for repairs.
• Maintain a neat and orderly work area and observe all safety rules.
• Work remotely when required and maintain productivity.
• Handle change well and be flexible with new priorities.
• Maintain good attendance and punctuality.
• Communicate effectively with verbal and written skills.
• Keep manager informed of pending work and problems encountered.
• Utilize agency's IT systems while maintaining security.
• Attend training sessions as required.
• Comply with agency's Personnel Policies and Procedures.
• Assure that consumers' rights and dignity are maintained.

Benefits

• $250 sign-on bonus after the completion of 90 days of employment.
• $500 sign-on bonus after the completion of 6 months of employment.
• Generous benefits package and employee perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: High school or GED