Receptionist - Grand View - Part Time

Ogden Clinic • Roy, UT

386d

About The Position

The Receptionist at Ogden Clinic plays a crucial role in providing professional and courteous service to patients and other stakeholders. This part-time position involves managing patient interactions, ensuring accurate data entry, and maintaining a clean and organized reception area. The role requires adherence to clinic policies and safety guidelines while supporting the dignity of all individuals.

Requirements

• High School Diploma or GED recommended.
• Proficient in reading and interpreting safety rules and procedure manuals.
• Ability to write routine reports and correspondence.
• Effective verbal communication skills before groups of customers or employees.
• Mathematical skills for basic calculations.
• Reasoning skills to apply common sense and understanding to instructions.
• Vision requirements to adjust focus as needed.
• Ability to manage multiple tasks simultaneously with frequent interruptions.
• Computer knowledge with experience in basic word processing.
• General office equipment and procedure knowledge.

Nice To Haves

• Experience in a healthcare setting.
• Familiarity with electronic medical records (EMR) systems.

Responsibilities

• Greet and direct patients in a timely and professional manner.
• Review electronic medical records for accuracy and completeness of demographic information.
• Gather required patient demographic information and ensure accurate entry into the computer system.
• Scan insurance cards and driver's licenses into electronic medical records (EMR) for billing purposes.
• Collect all applicable co-payments.
• Ensure cleanliness and order at all reception desks and waiting room areas.
• Prepare and reconcile daily deposits for secure handling.
• Attend team meetings and training sessions as scheduled.
• Arrive on time for scheduled work shifts and notify the team leader if unable to report on time.
• Use and explain the Health iPASS system to patients and/or responsible parties.
• Achieve a 95% or better on monthly quality assurance (QA) score after the 90-day training period.
• Track, inform, and collect on patient balances after the 90-day training period.
• Update at least 95% of checked-in patients' information after the 90-day training period.
• Maintain confidentiality of patient records and employee information.

Benefits

• Flexible scheduling options for part-time work.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED