Receptionist - Full Time

La Posada Green Valley, Az • Green Valley, AZ

286d

About The Position

La Posada is looking for a full-time Receptionist who is passionate about caring for Seniors and motivated by making a difference in the lives of the people they serve. The ideal candidate values teamwork, quality relationships, excellent customer service, and integrity. This position offers an excellent work/life balance and various benefits.

Requirements

• Ability to take care of the customers' needs while following company procedures.
• Ability to exhibit a cheerful demeanor toward others.
• Ability to be truthful and be seen as credible in the workplace.
• Ability to act calmly under stress and strain, and not be hasty or impetuous.
• Ability to effectively build relationships with customers and co-workers.
• The trait of being dependable and trustworthy.
• Ability to be held accountable or answerable for one's conduct.
• Ability to complete assigned tasks under stressful situations.
• Ability to communicate effectively with others using the spoken word.
• Possessing the trait of being organized or following a systematic method of performing a task.
• Ability to perform work accurately and thoroughly.
• Ability to communicate in writing clearly and concisely.
• The ability to formulate a sound decision using the available information.
• Excellent computer skills.
• Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

Responsibilities

• Answer telephones, forward calls, provide information, take messages and follow-up on calls as needed and appropriate.
• Greet all persons entering establishment, ascertain needs if any and provide appropriate follow-up as needed by the individual situation.
• Handle emergencies immediately and appropriately.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Collect, sort and distribute incoming mail (postal & campus) and prepare outgoing mail, UPS, Fedex or courier deliveries.
• Hear and resolve complaints from customers or the public.
• Receive and record payments per departmental guidelines.
• Maintain and keep up to date records of resident status (vacations, hospital stay, etc.) utilizing the designated program for the area of assignment.
• Perform administrative support tasks, such as filing, preparing correspondence, or operating calculators or computers to work with pay records, invoices, payments, or other documents.
• Provide designated services for residents as defined for the area which may include check cashing, sale of postage, photocopying, faxes sending/receiving.
• Maintain cash boxes if area has one or more ensuring funds are accounted and balanced at the end of the shift.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Process and prepare memos, correspondence, travel vouchers, or other documents.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Keep a current record of staff members' whereabouts and availability.
• Enroll individuals to participate in programs and notify them of their acceptance.
• Schedule space or equipment for special programs and prepare lists of participants.
• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
• Other duties as assigned.

Benefits

• Excellent work/life balance
• Paid Time Off
• 401(k) with company match
• Excellent health insurance
• Mileage incentive program if you live over 15 miles away
• Scholarship program. Up to $2,500 per year after 6 months of service plus yearly opportunity for additional scholarship awards.
• Beautiful campus with free on-site fitness center
• Discount at Los Niños del Valle pre-school

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level