Receptionist FT

The Village Family Service Center • Fargo, ND

378d • $35,360 - $35,360

About The Position

The Village is seeking a customer service specialist to join their team, providing essential support to clients in a fast-paced environment. This role involves delivering high-quality service both over the phone and in person, managing client records, and assisting healthcare professionals. The position emphasizes the importance of multitasking, communication skills, and a positive attitude, with a commitment to training the right candidate.

Requirements

• High school diploma or equivalent.
• Prior administrative or clerical experience preferred.
• Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel).
• Excellent organizational, time management, and communication skills.
• Ability to work independently with a problem-solving mindset.
• Willingness to learn and grow with the company.

Nice To Haves

• Experience with healthcare office operations is a plus.
• Team-player with a positive attitude.

Responsibilities

• Answering phones and providing customer service to clients.
• Scheduling appointments for clients.
• Managing and maintaining client records.
• Providing administrative support to healthcare professionals.
• Assisting with various office tasks as needed.

Benefits

• Medical Insurance for employees and their families partially paid by The Village.
• Generous Health Saving Account contribution for eligible employees enrolled in the health plan.
• 100% 403(b) Retirement Match up to 5% immediately at hire.
• Voluntary Insurances including dental, vision, FSA, Dependent Care FSA, Critical Illness, Hospital & Accident insurance, Petzey, Legal Shield/ID Shield.
• Employer paid Short-term disability, Long-term disability, and Life Insurance for employees working 20+ hours per week.
• 8 to 9 Paid holidays.
• Starting Paid Time Off (PTO) of 13 days/year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED