Receptionist - FT 5:45am-1:45pm

Cypress Palms • Largo, FL

404d • $34,320 - $34,320

About The Position

The Receptionist at Cypress Palms plays a crucial role in providing exemplary customer service by greeting and assisting visitors, residents, and callers. This position involves performing administrative support functions efficiently and in accordance with established procedures, ensuring a welcoming and professional environment for all who enter the facility.

Requirements

• Excellent customer service skills required.
• Proficiency with computers required.
• Strong organizational skills and ability to prioritize tasks.
• High school diploma or GED preferred.
• Clerical experience preferred.

Nice To Haves

• Experience in a clerical position or completion of a secretarial science program from an accredited school/college.

Responsibilities

• Greet visitors, residents, and vendors in a courteous and professional manner.
• Identify visitors and direct them to the appropriate location.
• Process and record visitor information as defined by the community.
• Answer the telephone, determine the nature of the call, and direct the caller to the appropriate individual or department.
• Respond to requests from within the community and identify and locate appropriate personnel.
• Maintain resident information by name and room number, eligibility to receive calls, and emergency contact information.
• Exercise discretion in releasing information to maintain confidentiality and privacy.
• Identify security concerns and notify the supervisor or proper authorities.
• Effectively communicate facility policies and procedures to visitors, staff, and vendors.
• Assist with administrative duties including typing, copying, filing, and sorting mail.
• Maintain a clean work environment that presents a professional image.
• Document and resolve concerns or relay them to the appropriate staff.
• Conduct small monetary transactions for ticket sales as appropriate.
• Attend and participate in service training programs to meet state and federal requirements.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Referral program
• Prescription drug insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED