Receptionist - Franchise Location

H&R Block-posted 3 months ago

$15 - $20/Yr

Part-time • Entry Level

Frederick, MD

5,001-10,000 employees

Professional, Scientific, and Technical Services

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As a seasonal Client Service Professional/Receptionist at H&R Block, you will play a crucial role in helping others by providing exceptional service and support. Your work will have a direct impact on clients' lives, careers, and financial decisions. You will build strong client relationships that grow over time, focusing on how to impress clients both now and in the future.

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned

Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office

High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience

Medical and prescription drug coverage
Participation in the H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
Virtual fitness center programs
Associate discount program
Automatic enrollment in Business Travel Accident Insurance
Associate Tax Prep benefit

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Receptionist - Franchise Location

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