Receptionist - Franchise Location

H&R Block-posted 3 months ago

$15 - $20/Yr

Part-time • Entry Level

Frederick, MD

5,001-10,000 employees

Professional, Scientific, and Technical Services

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

As a seasonal Client Service Professional/Receptionist at H&R Block, you will play a crucial role in helping others by providing exceptional service and support. Your work will have a direct impact on clients as you assist them in making informed decisions about their lives, careers, and finances. You will build strong client relationships that will grow over time, focusing on delivering a wow experience for clients now and in the future.

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all clients needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned

Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office

High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience

Medical and prescription drug coverage
Participation in the H&R Block Retirement Savings Plan (401(k) Plan)
Employee Assistance Program
(Virtual) fitness center programs
Associate discount program
Business Travel Accident Insurance
Associate Tax Prep benefit

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Receptionist - Franchise Location

Job Search Resources

Tools

Career Hubs

Guides

Company