Receptionist -Family Birth Ctr

Parkview North Hospital • Fort Wayne, IN

390d

About The Position

The Receptionist for the Family Birthing Center/NICU is responsible for processing registrations for inpatients, outpatients, and observation patients under the supervision of the Director of Women's Services. This role involves conducting professional patient interviews to gather essential demographic, financial, and biographical information, ensuring efficient and accurate registration processes. The Receptionist serves as the first point of contact for patients, families, and staff, contributing to infant security and delivering quality service in line with organizational standards.

Requirements

• High school graduate or equivalent with GED.
• Preferably two years of clerical experience, including proficiency in Microsoft Windows.
• Minimum of two years customer service experience.
• Excellent verbal and written communication skills.
• Ability to demonstrate a working knowledge of general computer skills and applications.
• Ability to multi-task and work independently using critical thinking skills.

Nice To Haves

• Medical Terminology knowledge is preferred.

Responsibilities

• Process registrations for Family Birthing Center/NICU inpatients, outpatients, and observation patients.
• Conduct professional patient interviews to obtain demographic, financial, and biographical information.
• Ensure registrations are processed efficiently, accurately, and in a timely manner.
• Greet patients, families, physicians, guests, and staff of the Family Birthing Center.
• Support infant security as the first line agent.
• Deliver quality performance and service excellence adhering to PH Standards of Behavior.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED