Receptionist -Family Birth Ctr

Parkview Health • Fort Wayne, IN

409d

About The Position

The Receptionist at Parkview Health's Family Birth Center plays a crucial role in processing registrations for inpatients, outpatients, and observation patients. This position involves conducting professional patient interviews to gather essential demographic, financial, and biographical information, while ensuring a welcoming environment for patients, families, and staff. The Receptionist is also responsible for infant security and delivering quality performance in line with the organization's standards of behavior.

Requirements

• High school diploma or GED required.
• Minimum of two years of customer service experience.
• Two years of clerical experience preferred, including proficiency in Microsoft Windows.
• Excellent verbal and written communication skills.
• Working knowledge of general computer skills and applications.

Nice To Haves

• Medical terminology knowledge preferred.

Responsibilities

• Process registrations for Family Birthing Center/NICU inpatients, outpatients, and observation patients.
• Conduct professional patient interviews to obtain demographic, financial, and biographical information.
• Greet patients, families, physicians, guests, and staff of the Family Birthing Center.
• Support infant security as the first line agent.
• Deliver quality performance and service excellence adhering to PH Standards of Behavior.

Benefits

• Flexible scheduling as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED