Receptionist (EVENING SHIFT)

Masonicare Corp • Shelton, CT

71d

About The Position

The Receptionist at Masonicare at Middlewoods of Farmington is responsible for greeting, assisting, and directing visitors, residents, and other callers. This position coordinates with the Recreation Department to provide various recreation activities. The role requires maintaining established departmental policies and procedures, quality assurance programs, and safety standards.

Requirements

• High School or equivalent education.
• Customer service and office experience is preferred.

Responsibilities

• Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• Provides assistance, guidance and direction to visitors and residents.
• Ascertains the nature of visitors' and residents' business and assists/directs them to various locations in Assisted Living and Memory Care communities.
• Calls for an escort when necessary.
• Receives messages, flowers, newspapers and other items and notifies appropriate staff.
• Delivers or arranges for the delivery of items to residents and appropriate staff.
• Performs various recreation activities, i.e. exercise, games, and discussion groups.
• Maintains files on resident’s requests for meal service and other needs.
• Maintains directory and files on current residents, their locations, status and other pertinent information according to established procedure.
• Assists in care and maintenance of department equipment and supplies.
• Participates in educational programs and inservice meetings; attends meetings as required.
• Handles all incoming emergencies through Call-for-Aid System.
• Notifies and directs appropriate staff during emergencies.
• Schedules resident transportation requests.
• Inputs maintenance and housekeeping work orders.
• Maintains Outlook calendar for guest room reservations.
• Fills in as needed for Administrative Assistants.
• Sorts and distributes all incoming correspondence.
• Assists staff with administrative duties and requests.
• Receives daily prescriptions from various Pharmacies.
• Performs all other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees