Receptionist/Digital Producer

Nexstar Media GroupErie, PA
294d

About The Position

The Receptionist/Digital Producer greets and provides customer service to visitors. Additionally, the Receptionist/Digital Producer answers and routes telephone calls, takes messages, accepts packages and performs ad hoc clerical duties as needed. The role includes greeting and providing customer service to visitors, answering and routing telephone calls, taking phone messages for other personnel, accepting packages from couriers and preparing packages for shipment, writing stores for the web and other digital platforms, reviewing copy and correcting errors in content, grammar, and punctuation, following prescribed editorial style and formatting guidelines, using social media and the website to build and reinforce brand recognition and drive viewers to television, performing clerical functions as needed, and performing other duties as assigned.

Requirements

  • High School diploma
  • Fluency in English
  • Excellent communication skills, both oral and written
  • Minimum one year's experience in clerical support or administrative assistance, preferably in the sales or media fields
  • Proficiency with computers, telephones, copiers, scanners, fax machines and other office equipment

Responsibilities

  • Greets and provides customer service to visitors
  • Answers and routes telephone calls
  • Takes phone messages for other personnel
  • Accepts packages from couriers and prepares packages for shipment
  • Writes stores for the web and other digital platforms
  • Reviews copy and corrects errors in content, grammar, and punctuation
  • Uses social media and website to build and reinforce brand recognition
  • Performs clerical functions as needed
  • Performs other duties as assigned
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