Receptionist Derm Clinic

Andalusia Health • Andalusia, AL

273d

About The Position

The Receptionist at the Derm Clinic in Andalusia, Alabama, is responsible for performing general receptionist and clerical duties to facilitate the efficient functioning of the clinic. This role involves managing communication, patient interactions, and administrative tasks to ensure smooth operations within the practice.

Requirements

• High school diploma or equivalent required.
• Receptionist or office experience preferred.
• Requires critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Picks up mail and sorts it according to financial policy and procedures.
• Coordinates all telephone communication in the practice.
• Answers all incoming calls in a courteous and efficient manner.
• Coordinates all answering service for off-duty hours.
• Responds to incoming patient account telephone inquiries.
• Calculates final bills for patients who are ready to leave the practice.
• Collects patient-owed balances or copays when due at the time of service.
• Registers new and existing patients into the patient information management system.
• Maintains the change fund and reconciles the balance per financial policy and procedure.
• Advises patients or guarantors of third-party payor benefits and estimates private payor amounts.
• Collects payment prior to admission in accordance with established guidelines and practice policies.
• Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required.
• Maintains required records, reports, and statistics as directed.
• Maintains an orderly work area.
• Maintains confidentiality of all patient information.
• Requests and orders supplies as necessary to keep an adequate inventory of materials on hand for practice operations.
• Communicates information to the practice manager, practice physician, etc. to promote the smooth running of practice affairs.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED