Receptionist / Customer Service

ADC Management Services • Las Vegas, NV

2d • $17 • Onsite

About The Position

The Receptionist for Transition Assistance provides front-desk support and customer service for the Air Force Transition Assistance Program (TAP). Responsibilities include greeting visitors, managing calls, scheduling appointments, and supporting data entry and workshop coordination.

Requirements

• High school diploma
• Two years of office experience
• Strong customer service skills
• Proficiency in Microsoft Office Suite
• Ability to obtain base access
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Greet and assist customers; answer and route calls.
• Conduct initial intake and refer customers to appropriate staff.
• Provide non-technical information on programs and services.
• Schedule appointments and maintain professional reception area.
• Enroll customers into TAP workshops and update AFFIRST system.
• Prepare and distribute letters, emails, reports, and meeting minutes.
• Assist with classroom setup, forms, publicity materials, and general clerical tasks.
• Maintain confidentiality and follow Air Force administrative standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees