RECEPTIONIST/CUSTOMER SERVICE

HALLEEN WEST INCNorth Olmsted, OH
93d

About The Position

We’re searching for a high energy individual with a real passion for outstanding customer service and excellent communicative skills to work in a dynamic, fast-paced environment. This is an entry level, full-time desk-based position and encourages a team first attitude by taking responsibility of additional work as necessary.

Requirements

  • Excellent communication and organizational skills
  • Comfortable in answering and making phone calls
  • Experience using Microsoft Office suite
  • Able to work evenings and weekends
  • Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

Responsibilities

  • Greet customers in a professional manner on the phone
  • Provide basic information to callers who have general inquiries
  • Handle customer complaints with integrity and poise
  • Handle the scheduling of service appointments
  • Provide assistance with other departments as needed
  • Ability to multi-task

Benefits

  • Flexible scheduling
  • 5-day work week
  • Service department discounts
  • Free employee car washes
  • Free lunches
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