Seasonal Part Time Receptionist/Customer Service

Jackson Hewitt - 1789

14h•$12 - $15

About The Position

We are seeking a reliable and professional Receptionist / Customer Service Representative to join our team for the current tax season. This is a seasonal position ending on April 16, 2026, and is ideal for someone looking to gain hands-on office experience and learn the basics of tax preparation. This role does not involve answering incoming calls. Instead, you will be making outgoing calls to clients and working closely with our call center to ensure clear communication and timely follow-ups.

Requirements

Previous receptionist, administrative, or customer service experience preferred
Comfortable making outgoing phone calls and communicating with clients
Proficient with Google Workspace (Gmail, Docs, Sheets) and Microsoft Office
Strong organizational skills and attention to detail
Professional communication skills
Ability to learn new systems and processes
Reliable, punctual, and able to start immediately
Must be available to work weekends

Responsibilities

Making outgoing calls to clients for follow-ups, information requests, and appointment-related communication
Communicating frequently with the call center to relay updates and client needs
Greeting clients in person in a professional and friendly manner
Scanning, filing, and organizing documents accurately
Assisting with basic administrative tasks and data entry
Using Google Workspace and Microsoft Office for daily tasks
Supporting the office team during busy periods
Learning and assisting with basic tax preparation processes (training provided)