Receptionist / Concierge

Frenchies of Santa Barbara CA • Santa Barbara, CA

193d

About The Position

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience? At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

Requirements

• Minimum of 1 year in customer service or sales
• Exceptional communication skills and a professional demeanor
• Excellent multitasking abilities and a proactive work ethic
• A friendly, team-oriented attitude

Nice To Haves

• Preferred experience in a receptionist or concierge role, or customer sales

Responsibilities

• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling and phone inquiries
• Uphold salon cleanliness and maintain our high standards
• Educate guests on the Frenchies Benefits and Retail Products and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass membership program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

Benefits

• Monthly bonus based on performance
• Paid training on customer service and nail care education
• Part time schedule, evenings and weekends
• Employee discounts on services and products
• Friendly, supportive management team
• Growth: Opportunity to become a Lead Concierge, Assistant Manager or Nail Technician if interested

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level