Receptionist & Communications Coordinator

The Portal MarinMill Valley, CA
387d$70,720 - $70,720

About The Position

The Receptionist & Communications Coordinator at The Portal is responsible for managing front-of-house operations, focusing on guest relations and membership check-ins. This role involves ensuring a welcoming environment, onboarding new guests, maintaining spa facilities, and coordinating communication efforts including social media and marketing materials. The position is integral to fostering community engagement and promoting wellness services offered by The Portal.

Requirements

  • High school diploma or GED
  • Experience with CRM software
  • Strong customer service skills
  • Community engagement experience
  • Proficiency in Canva

Responsibilities

  • Daily member check-ins
  • Biohacking spa & yoga check-ins
  • Space maintenance & cleanliness
  • Online Q&A support to our members & prospects
  • Providing excellent customer service
  • Creating flyers & design materials
  • Social media engagement
  • Marketing asset creation
  • Outreach concepts & promotions

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Paid sick time
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