Receptionist, Elementary Campus (Bilingual Required) (9657)

Bastrop Independent School District•Dale, TX

50d•Onsite

About The Position

BASIC FUNCTION & RESPONSIBILITY: Direct all incoming telephone calls and greet visitors providing basic information and services. Represent the campus in a professional and positive manner. Assist with the efficient operation of the campus office.

Requirements

High school diploma or equivalent
Knowledge of acceptable telephone etiquette
Skill in applying policies and procedures
Skill in operating standard computer and software applications
Skill in written and verbal communication
Proficient keyboarding skills
Skill in providing excellent customer service
Ability to understand and follow detailed written and verbal instructions
Ability to operate a multi-line telephone system
Ability to organize and prioritize tasks
One (1) year of related experience

Responsibilities

Process incoming calls efficiently and route to correct location.
Update the announcement memo for the main telephone line.
Provide general information and assistance to all callers and visitors in a friendly and professional Act as liaison between the campus and its customers.
Greet and verify identification of visitors, answer walk-in inquiries and refer visitors to appropriate office or individual.
Assist with campus projects and perform clerical tasks as requested.
Provide assistance to staff/campuses/departments as requested.
Receive, sort, and distribute mail, messages, documents, and other deliveries.
Maintain computerized files using personal computer, including reports, employee roster, and mailing lists.
Assist with the scheduling of teacher conferences.
Maintain confidentiality.
Assist in resolving parent/student issues and concerns in a timely manner.
Assist with the receipt and distribution of student materials, including homework requests.
Assist in managing student behavior in accordance with Student Code of Conduct and student handbook.
Work collaboratively to improve programs.
Participate in professional development that increases effectiveness and improves District performance.
Interact positively with employees and the community to provide needed information and to promote the District in a favorable manner.
Participate in team building activities.
Communicate and collaborate with campus/department staff to enhance service delivery and customer satisfaction.
Comply with policies established by federal law, including but not limited to State Board of Education and local Board policy.
Perform other job-related duties as assigned.