Receptionist and Purchase Order Clerk

Unconditional Love Inc•Melbourne, FL

About The Position

Compile and maintain purchase order records and operate multiline telephone system to answer incoming calls and direct callers to appropriate personnel by performing the following duties.

Requirements

High school diploma or general educational development (GED) certification.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Demonstrate required skills; adapt to new technologies; troubleshoot technological problems; use technology to increase productivity; keep technical skills up to date.
Competent in required job skills and knowledge; exhibit ability to learn and apply new skills; keep abreast of current developments; require minimal supervision; display understanding of how job relates to others; use resources effectively.
Balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; able to build morale and group commitment to goals and objectives; support everyone's efforts to succeed.

Responsibilities

Retrieve messages from voice mail and forward to appropriate personnel.
Answer incoming telephone calls, determine purpose of call and forward calls to appropriate personnel or department. This includes being able to determine when a caller needs to speak to an RN urgently.
Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
Provide callers with address, directions and other information on a need to know basis with full understanding of HIPAA requirements.
Welcome clients, determine nature of business and announce visitors to appropriate personnel.
Perform other clerical duties as needed, such as filing, photocopying and collating.
Assist Medical Case Managers as requested.
Release Purchase Order numbers to Medical Case Managers as requested.
Create service in CAREWare database for patient service invoices and return to Medical Case Managers for review and signature.
Create Purchase Orders for pharmacy invoices, return to Medical Case Managers for review and signature.
Ensure all Purchase Orders created during the month are returned with the monthly billing to the fiscal agent.
Create monthly spreadsheet of all Purchase Orders.
Enter services paid by program income into the CAREWare database as provided by Chief Financial Officer.
Prepare analysis of accounts, as required.
This position may require the employee to transport patient information in their personal or company vehicle. This information must be secured during transport.