Receptionist and Facilities Associate

Imagine Learning • Tempe, AZ

355d • $18 - $23 • Hybrid

About The Position

At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments when students experience the joy of learning at its best. The Front Desk and Facilities Associate is responsible for creating a welcoming and efficient environment for employees and visitors. This role involves greeting guests, managing mail, ensuring suite security, and other administrative tasks. Additionally, the associate handles facilities-related tasks such as stocking breakroom supplies, monitoring inventory, and coordinating catering. This is a regular, full-time position, reporting to the Corporate Facilities Manager.

Requirements

• High School Diploma or equivalent and 2 years of front desk or office experience; or an acceptable combination of education and experience.
• Proficient in standard office technology including MS Office Suite (Word, Excel, PowerPoint, Outlook), and comfortable using communication tools such as Zoom and Slack.
• Must have a friendly and professional demeanor.
• Excellent organization and time management skills.
• Ability to work independently at times with minimal direction, to complete tasks in an environment with many interruptions.
• Articulate and demonstrate excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills, ability to exercise tact in dealing with diverse groups of people with various professional backgrounds, personalities, and work styles.
• Ability to effectively give clear and concise information.
• Ability to lift and carry boxes up to 40 lbs.

Responsibilities

• Greet and assist employees and visitors, ensuring a positive experience.
• Validate parking for guests and employees.
• Check, sort, and distribute incoming mail to appropriate departments/individuals.
• Assist with outgoing mail for various departments/individuals by applying postage and taking to the mailroom for pickup.
• Ensure the security and safety of the suite by following established processes for guests and visitors.
• Assist with meetings by securing conference rooms/meeting areas and coordinating necessary supplies/meeting materials.
• Coordinate communications with other departments when applicable related to meetings, such as IT.
• Monitor the main phone line and manage voicemails.
• Stock breakroom and coffee bars with snacks, soft drinks, coffee, creamer, paper products, and utensils daily.
• Take inventory and report on inventory levels to the Corporate Facilities Manager to ensure necessary breakroom and coffee bar items and office supplies are in stock.
• Assist with the setup and coordination of catered meals and maintain the cleanliness of the breakroom.
• Answer and direct general facilities and office-related questions.
• Serve as backup to the Corporate Facilities Manager.
• Other duties as required.

Benefits

• Multiple health, dental, and vision plans, including medical plans with zero employee premiums
• 401k plan with a company match
• 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year's Day
• Paid Time Off
• Comprehensive maternity and fertility/family building benefits
• Paid bonding leave when a new child joins your family
• Access to on-demand mental health resources
• Life and short and long-term disability insurance
• Pre-tax savings plans
• Paid volunteer time off
• A wide variety of professional development programs, including tuition reimbursement
• Work from home opportunities that foster work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees