Receptionist 1- CenterWell - Slidell, LA

HumanaNew Orleans, LA
287d$38,000 - $45,800

About The Position

Become a part of our caring community and help us put health first. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health. The Front Office Specialist contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. CenterWell is seeking a Front Office Specialist, you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality. The Bilingual Front Office Specialist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.

Requirements

  • One year experience in a patient-facing or customer facing position within a medical office or healthcare setting
  • Familiarity with care and well-being resources, or ability to research and obtain information
  • Excellent customer service and phone etiquette
  • Knowledge of MS Office (Word, Excel, Outlook, Access)
  • Willing to travel to nearby clinics to help when needed

Nice To Haves

  • 1 plus years of experience in a Physician office setting
  • Experience with EMR's
  • Knowledge of medical terminology
  • Experience with Senior population

Responsibilities

  • Welcomes patients and visitors
  • Assists patients, answering patients' questions
  • Appointment scheduling
  • Verification of insurances
  • Collecting patient charges

Benefits

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off, company and personal holidays
  • Volunteer time off
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Insurance Carriers and Related Activities

Education Level

No Education Listed

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