Reception - Workplace Experience

Michael Kors

76d • $45,000 - $60,000

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! We are looking for a Workplace Experience professional to ensure the successful daily reception operations of our New York office. This individual will collaborate with local Capri Holdings team members to support the reception desk, showrooms, and various workplace experience initiatives at our New York Headquarters. You are the face of our NYC office, and maintain a strong pulse on the needs of our NYC employees. This position sits within the Corporate Facilities Team and reports to the Corporate Facilities Manager. This role will be required to be in-office 5 days per week.

Requirements

• 1-2 years of experience in a customer experience role.
• Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule.
• Confident, positive, and comfortable in a highly visible role.
• Passion for best-in-class workplace experience and customer service.
• Strong communicator.
• Proactive and self-motivated with the ability to set your own priorities.
• Creative problem-solver with innovative ideas and solutions.
• Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds.
• Familiar with Microsoft Office Suite.

Nice To Haves

• Ability to think strategically and drive results.
• Proven ability to be strategic and tactical in a demanding, fast-paced environment.
• Entrepreneurial, out of the box thinker.

Responsibilities

• Greet all visitors with professionalism and ensure a smooth check-in experience.
• Maintain a polished and welcoming reception area that reflects Capri Holdings’ high standards.
• Oversee the calendars for internal showrooms, partnering with internal clients to optimize usage.
• Monitor workplace tools for operational requests and seating chart changes.
• Assist in the ideation and implementation of various workplace experience initiatives.
• Oversee day-to-day showroom activities and larger events like Market, Press Days, and Investor walkthroughs.
• Complete walkthroughs of the showrooms to maintain overall look and function.
• Support general office requests and workplace questions.
• Be a flexible team player, supporting the Corporate Facilities team with ad-hoc tasks.

Benefits

• Generous Paid Time Off & Holiday Schedule.
• Summer Fridays.
• Internal mobility across Versace, Jimmy Choo and Michael Kors.
• Cross-brand Discount.
• Exclusive Employee Sales.
• Fav 5 Cards (MK Discount for friends and family).
• 401k Match.
• Paid Parental Leave.
• Thrive Wellness Program.
• Commuter Benefits.
• Gym Discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees