Reception Services and Hospitality Coordinator
About The Position
Field Representative II, Concierge Hospitality This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, workspace prep, etc.), and handling client travel arrangements where necessary. This individual would also be charged with assisting with any group company activities—parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distribution handling incoming and outgoing mail. This position reports directly to Site Manager or Assistant Site Manager, depending on site personnel configuration.
Requirements
- High school diploma or equivalent
- 1–3 years of experience in the field or in a related area
- Outstanding organization and coordination skills
- Demonstrated customer service skills
- Good PC skills, inclusive of Microsoft Suite
- Good problem-solving skills
- Ability to use audio visual equipment
- Minimum supervision/oversight required
Nice To Haves
- Experience working in Headquarters environment preferred
Responsibilities
- Greet visitors/guests: validate against guest list, provide badge, parking validation as necessary
- Serve as company concierge in regard to guests, clients, staff, providing tours of facilities, recommendations for hotels, restaurants, points of interest, etc.
- Coordinate catering for meetings with support staff and caterers
- Maintain and update company phone & speed dial lists
- Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times
- Assist with audio visual equipment for meetings
- Back up clerical support for Executive Assistants
- Where/when appropriate, the individual will also be asked to help with other departmental/non-client business activities
- Assist in daily management of facilities
- Perform other duties as assigned
- Creation of proposals in customer systems as well as print production environment
- Support Executive Level client-facing staff
- Vendor procurement and coordination for special projects
- Represent the culture of both Ricoh and the customer as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
