Reception Clerk

Makeready LLC•Columbus, OH

10h

About The Position

The Junto is a modern-day embodiment of Ben Franklin and his club of the same name. His “club for mutual improvement” brought together people from all backgrounds to discuss issues and ideas of the time while enjoying life. With an emphasis on public gathering spaces, our hotel gives visitors, locals, entrepreneurs, and artists alike a place to come together, exchange ideas, and inspire one another. The Junto will be both a destination and a landmark of the area, helping to define and add value to the future of Columbus. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene.

Requirements

Approachable and personable personality
Patient and understanding with guests' needs and requests
Eye for detail
Sense of urgency to fulfill requests and resolve issues
Ability to stand for extended periods at a time

Responsibilities

Welcome guests upon their arrival and assign rooms
Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
Inform guests about payment methods and verify their credit cards on file or collect upon arrival
Perform all check-in and check-out tasks
Respond to requests in a timely and professional manner