Reception Care Team Lead
About The Position
Reception Care Team Lead Community Health of Central Washington is seeking a Reception Care Team Lead to champion our excellent customer care and lead the implementation of service enhancement processes. You will lead the Reception Care Team staff and provide back-up support with oversight of front office systems including telephones, scheduling, cash handling, and check-in/out in the absence of the Clinic Manager. At CHCW, we provide quality healthcare through service and education and enjoy a culture that is Helpful, Encouraging, Accountable, and Team oriented.
Requirements
- High School diploma or GED plus 2 years of experience in a leadership role.
- Immunizations are required prior to start date (COVID, Hep B (3), Tdap, MMR (2), Varicella (2), TB/PPD, FLU)
- Pre-employment drug screen is required
Nice To Haves
- Bilingual Spanish/English is preferred and a plus!
Responsibilities
- Lead the Reception Care Team staff
- Provide back-up support with oversight of front office systems including telephones, scheduling, cash handling, and check-in/out in the absence of the Clinic Manager.
- Champion excellent customer care
- Lead the implementation of service enhancement processes
Benefits
- Medical/Dental/Vision
- Life insurance/AD&D/Long Term Disability
- 401k + employer contribution
- PTO & EIT + 9 paid holidays
- Loan repayment options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
51-100 employees
