Recieveing and Processing Maanager

Salt and Light•Urbana, IL

31d•$25

About The Position

Reporting to the Director of Retail Operations (DRO), the Receiving & Processing Manager (RPM) helps fulfill our mission and vision by overseeing all operations of S&L’s receiving and processing including direct supervision of Receiving & Processing Assistant Manager, Hard Line Team Members, Soft Line Team Members, Warehouse Team Members, Pick-up and Delivery Diver and assigned volunteers. The RPM oversees the receiving of all donations at both locations, processing, and distribution between the two locations. This includes oversight of S&L’s truck and the personnel operating it, as well as working closely with the Sales Floor Managers and Sales Floor Assistant Manager to ensure all departments are fully stocked. Our RPM is someone who 1) loves Jesus, 2) loves people, and 3) is a highly motivated self-starter comfortable being part of a team. You can think strategically across multiple priorities and initiatives, is a resourceful problem-solver, and detail-oriented.

Requirements

Alignment with our “Statement of Beliefs” and commitment to our Mission & Vision.
Excellent interpersonal skills – ability to work well with diverse staff and volunteers.
Excellent organizational skills and attention to detail.
Ability to think strategically across multiple priorities and initiatives.
Self-starter and solution-focused.
Proficiency with and the ability to quickly learn the organization’s point of sale system.
Prior knowledge of valuing home goods, toys, electronics, antiques, and memorabilia.
Ability to identify and price name-brand clothing, shoes, and purses.
Learn and implement Hard-Line and Soft-Line processing.
Ability to bend and lift merchandise from carts and gaylords.
Ability to read, do basic math, and cash handling.
Ability to lift 50 lbs. or more with assistance.
Proficient with Microsoft Office Suite.
Regularly attends a local church.
Pastoral letter of recommendation from your local Pastor.
Experience in donation and retail management.
Minimum of high school diploma or equivalent required.
Knowledge of the gospel and ability to share it.
Ability to read and write in English.

Responsibilities

Ensure a safe and welcoming environment for every employee, volunteer, customer, and donor that reflects the grace and truth of Jesus.
Hiring, training, and scheduling of Hard-Line, Soft-Line, Warehouse, Pick-up & Delivery Driver and RPAM.
Ensure all receiving and processing workstations are fully staffed and equipped with necessary supplies.
Coach team members and assigned volunteers on the importance of healthy, positive relationships with one another, our customers, and partner organizations and how to appropriately maintain them.
Collaborate with Director of People and Culture (DPC) to conduct performance reviews quarterly for Hard-Line, Soft-Line, Warehouse, Pick-up & Delivery Driver and RPAM.
Work directly with DPC to address Hard-Line, Soft-Line, Warehouse, and Pick-up & Delivery Driver corrective actions.
Willing and able to pray with employees, volunteers, customers, and donors.
Meet with volunteers to create appropriate goals and assist with providing training based on individuals' level of ability.
Work in partnership with our Director of Community Engagement to ensure all documentation is completed.
Complete evaluations for volunteers based on each program's requirements. This can be weekly, monthly, quarterly, etc.
Coach team members on how to provide excellent customer service to donors and volunteers.
Ensure the donation drop-off at both locations is clean and safe.
Provide instruction and guidance on where and how incoming donations, donation backstock, and warehouse are maintained.
Supervise the collection of donation data from both locations and submit it to DRO daily.
Provide instructions on the flow of donations through processing stations to maximize sellable items and minimize waste.
Oversee and price “high value” merchandise.
Select and oversee all items sold on the online store.
Instruct the team on what seasonal and “pop-up” shop merchandise to collect.
Ensure a clean and well-organized processing and warehouse area.
Ensure daily recycling/bale quota is met based on incoming donationsand store needs.
Supervise the collection of salvage data and submit it to the DRO office promptly.
Understanding profit and loss statements to ensure the department is meeting company needs.
Ensure the weekly garbage budget is met.
Complete deposits for both locations when Sales Floor Manager is not present.
Count vault and report any discrepancies to DRO when Sales Floor Manager is not present.