RECEIVING MANAGER

Serena & Lily • Rincon, GA

481d • $65,000 - $85,000

About The Position

The Receiving Warehouse Operations Manager will oversee daily operations at Serena & Lily's distribution center, ensuring efficient, safe, and high-quality warehouse operations. This role involves managing a team, streamlining processes, and contributing to operational and customer service goals, all while aligning with the company's core values of safety, quality, and leadership.

Requirements

• Minimum of 5 years managing cross-dock operations with a focus on inbound container receipts.
• Previous experience leading teams of 50+ employees in a warehouse or logistics environment.
• Strong knowledge and experience using Warehouse Management Systems (WMS).
• Bachelor's degree or equivalent experience (10+ years in a relevant warehouse or logistics role).
• Certification in Six Sigma or other continuous improvement programs is required.
• Proficient in MS Office Suite (Excel, PowerPoint, etc.).
• Ability to create Standard Operating Procedures (SOPs) and deliver presentations to leadership.
• Forklift certification or ability to be certified.

Responsibilities

• Hire, train, and mentor new and existing warehouse employees.
• Schedule and discipline staff as needed while adhering to policies and procedures.
• Promote a culture of safety, quality, and continuous improvement.
• Develop and execute strategic plans to achieve operational objectives.
• Prepare and implement production and quality plans based on customer service standards.
• Optimize workflows for purchase order processing, product handling, and put-away.
• Ensure timely and accurate receiving of containers while controlling costs.
• Oversee the creation and implementation of receiving policies and procedures.
• Monitor inventory levels, manage product flow, and resolve capacity issues.
• Ensure compliance with lead time goals, reducing out-of-stock and damaged goods.
• Contribute to the preparation of annual budgets, monitoring expenditures, and addressing variances.
• Drive operational efficiency while ensuring budget adherence.
• Maintain a safe working environment in compliance with legal requirements and company standards.
• Lead safety meetings, enforce safety standards, and actively manage risk.
• Ensure warehouse operations comply with federal, state, and company regulations.
• Work closely with internal departments (Shipping, Returns, Inventory) to streamline processes.
• Collaborate with peers and leadership teams to resolve issues and improve performance.
• Be flexible and perform other roles in the warehouse as necessary (e.g., shipping, picking, packing, etc.).
• Implement ongoing training and cross-training programs to enhance team flexibility and readiness.
• Encourage the adoption of continuous improvement methodologies (e.g., Six Sigma) across all operations.

Benefits

• Medical insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• Basic life insurance coverage
• 401k plan enrollment
• 14 days of PTO in the first year
• 7 paid holidays throughout the year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: Bachelor's degree