Serena & Lily-posted about 1 year ago
$65,000 - $85,000/Yr
Full-time • Manager
Rincon, GA
Furniture, Home Furnishings, Electronics, and Appliance Retailers

The Receiving Warehouse Operations Manager will oversee daily operations at Serena & Lily's distribution center, ensuring efficient, safe, and high-quality warehouse operations. This role involves managing a team, streamlining processes, and contributing to operational and customer service goals, all while aligning with the company's core values of safety, quality, and leadership.

  • Hire, train, and mentor new and existing warehouse employees.
  • Schedule and discipline staff as needed while adhering to policies and procedures.
  • Promote a culture of safety, quality, and continuous improvement.
  • Develop and execute strategic plans to achieve operational objectives.
  • Prepare and implement production and quality plans based on customer service standards.
  • Optimize workflows for purchase order processing, product handling, and put-away.
  • Ensure timely and accurate receiving of containers while controlling costs.
  • Oversee the creation and implementation of receiving policies and procedures.
  • Monitor inventory levels, manage product flow, and resolve capacity issues.
  • Ensure compliance with lead time goals, reducing out-of-stock and damaged goods.
  • Contribute to the preparation of annual budgets, monitoring expenditures, and addressing variances.
  • Drive operational efficiency while ensuring budget adherence.
  • Maintain a safe working environment in compliance with legal requirements and company standards.
  • Lead safety meetings, enforce safety standards, and actively manage risk.
  • Ensure warehouse operations comply with federal, state, and company regulations.
  • Work closely with internal departments (Shipping, Returns, Inventory) to streamline processes.
  • Collaborate with peers and leadership teams to resolve issues and improve performance.
  • Be flexible and perform other roles in the warehouse as necessary (e.g., shipping, picking, packing, etc.).
  • Implement ongoing training and cross-training programs to enhance team flexibility and readiness.
  • Encourage the adoption of continuous improvement methodologies (e.g., Six Sigma) across all operations.
  • Minimum of 5 years managing cross-dock operations with a focus on inbound container receipts.
  • Previous experience leading teams of 50+ employees in a warehouse or logistics environment.
  • Strong knowledge and experience using Warehouse Management Systems (WMS).
  • Bachelor's degree or equivalent experience (10+ years in a relevant warehouse or logistics role).
  • Certification in Six Sigma or other continuous improvement programs is required.
  • Proficient in MS Office Suite (Excel, PowerPoint, etc.).
  • Ability to create Standard Operating Procedures (SOPs) and deliver presentations to leadership.
  • Forklift certification or ability to be certified.
  • Medical insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • Basic life insurance coverage
  • 401k plan enrollment
  • 14 days of PTO in the first year
  • 7 paid holidays throughout the year
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