Receiving & Loading Dock Associate

Shanty Creek•Bellaire, MI

5d•Onsite

About The Position

The Receiving & Loading Dock Associate is responsible for the daily operation and organization of the resort’s loading dock, including the receipt, inspection, documentation, storage, and distribution of all incoming deliveries. This role ensures materials, supplies, and equipment are received accurately, communicated promptly, and distributed efficiently to the appropriate departments. This position is part of the Maintenance team and provides support with basic maintenance and facilities tasks as needed. Success in this role requires strong organization, communication, attention to detail, and a commitment to safety and service excellence.

Requirements

High School Diploma or equivalent required.
Ability to organize, prioritize, and manage multiple deliveries and tasks.
Strong attention to detail and accuracy.
Effective verbal communication skills.
Ability to lift, carry, push, and pull materials (up to 50 lbs regularly).
Ability to operate or learn to operate material handling equipment such as pallet jacks or forklifts.

Nice To Haves

Previous experience in shipping, receiving, warehouse, dock operations, or maintenance support preferred but not required.
Basic computer or record-keeping skills preferred.
Valid driver’s license preferred.

Responsibilities

Manage the daily operations of the receiving and loading dock.
Receive, inspect, and verify all incoming shipments for accuracy, damage, and completeness.
Document deliveries accurately, including packing slips, delivery confirmations, and internal tracking as required.
Communicate the receipt of materials and equipment promptly to the appropriate departments.
Coordinate and ensure timely distribution of received items to internal departments and storage locations.
Prepare outgoing shipments as needed, including packaging, labeling, and coordination with carriers.
Maintain an organized, clean, and safe loading dock and receiving area at all times.
Assist with basic inventory tracking and supply organization.
Ensure proper storage of materials in compliance with safety, manufacturer, and resort guidelines.
Monitor incoming deliveries for special handling requirements.
Report discrepancies, damages, or delivery issues to Maintenance leadership or Purchasing as appropriate.
Coordinate with vendors, carriers, and internal departments to resolve delivery issues efficiently.
Assist the Maintenance Department with basic maintenance and facilities tasks as assigned, which may include:
Minor repairs
Equipment movement
Seasonal setup or breakdown
General labor support
Support resort-wide operational needs during peak seasons, special events, or projects.
Follow all safety procedures related to lifting, material handling, equipment use, and dock operations.
Operate forklifts, pallet jacks, or other equipment safely (certification may be required or provided).
Maintain clear, professional communication with vendors, drivers, department leaders, and coworkers.
Adhere to all Shanty Creek Resorts policies, procedures, and standards of conduct.
Perform other duties as assigned.