Receiving Clerk

Children's Healthcare of Atlanta

8d•Onsite

About The Position

The Receiving Clerk is responsible for managing inbound and outbound shipments, including maintaining accurate counts and quality control procedures for incoming and outgoing shipments of supplies and capital equipment. Responsibilities include dock management, checking incoming shipments against packing slips, and organizing and storing shipments until they are delivered.

Requirements

2 years of experience in Supply Chain
High school diploma or equivalent
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite, emphasis on Excel and Word
Proficiency with Materials Management systems (i.e. Workday, Lawson, SAP, etc.)
Strong organizational, problem-solving, interpersonal, and analytical skills
Ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Ability to deal effectively with a diversity of individuals at all organizational levels
Good judgment with the ability to make timely and sound decisions
Demonstrated ability to resolve discrepancies and drive outcomes

Nice To Haves

Experience with Workday preferred
Experience with receiving and resolving INR (Invoiced Not Received) exceptions
Healthcare experience
Associate of Arts

Responsibilities

Maintains a safe, clean, and orderly working environment on the dock and in the storeroom. Engages Manager when support is needed.
Monitors and manages the inbound and outbound shipments including signing delivery documents and checking in packages and equipment delivered to the loading dock.
Inspects shipments for damages, shortages, and discrepancies. Checks deliveries against purchase orders, manifests, bills of lading, invoices and other documents to verify correctness.
Captures receipts and packing slips in Workday. Stores packing slips based on document retention policy.
Organizes and places supplies received on proper shelves and skids. Assigns tasks to Supply Chain Tech to assist with unpacking, counting, and staging for delivery.
Ensures temperature-sensitive products and emergent purchase orders are expedited for delivery and assigns delivery tasks to distribution techs, as needed.
Implements sweeps of the shelf and shipments to monitor for critical deliveries needing assignment.
Completes required receipt tracking for Human Tissue.
Reports damages and shortages to the vendor and buyer. Documents findings and actions in Workday.
Labels equipment and/or bulk pallets stored on dock with date, Purchase Order number (if applicable), owner name and phone number. Works with customers and Manager to ensure product is removed from the dock in a timely manner.
Prepares and schedules outgoing supply shipments, product returns and mail using preferred shipper, when appropriate. Aids customers, as needed, in packaging products for return to vendor and filling out any necessary paperwork.
Responsible for resolving Invoiced Not Received Report daily. Partners with customers, accounts payable, purchasing and vendors to resolve exceptions. Identifies trends and root causes and partners with Manager on process improvement initiatives.
Demonstrates excellent customer service to hospital staff, patients, and visitors. Seeks creative solutions to meet customer requests. Courteously and professionally responds to all customer inquiries and takes on special projects as assigned.
Follows hospital Safety Policies and Procedures. Demonstrate awareness of and use of proper body mechanics.