About The Position

The Home Depot is seeking a Receiving Associate to join their team. This role is ideal for individuals who enjoy helping others, making an impact, and guiding customers, while also being curious and eager to learn. Receiving Associates are integral to the freight team, working to unload merchandise from carriers, verify quantity and quality, and process incoming goods using the store's system and tools like the First Phone. A key aspect of the role involves operating powered lift equipment such as electric pallet jacks, reach trucks, order pullers, and forklifts for unloading trucks and moving freight. Successful candidates will demonstrate a high level of work commitment, attention to detail, and the ability to follow established procedures. Freight Team associates may also be responsible for picking orders using the Order Fulfillment Application and must be proficient in using store systems to identify product information, location, and store layout to ensure efficient and high-quality service.

Requirements

  • Required to be licensed to use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift)
  • High level of work commitment
  • Attention to detail
  • Ability to learn and follow procedures
  • Ability to use the store systems/tools to identify product, article and vendor information, product location and store layout
  • Acts with Integrity
  • Communicates Effectively
  • Safety Orientation
  • High School Diploma or equivalent
  • Minimum 1 year receiving experience

Nice To Haves

  • Previous forklift experience considered an asset

Responsibilities

  • Understand carrier unload processes for efficient freight management
  • Strictly follow receiving standards
  • Clean and maintain receiving area (e.g., removing pallets and cardboard boxes, using compactor and bailer, clearing space for new merchandise)
  • Unload merchandise using designated equipment
  • Receive all types of inbound freight including BOSS and special orders
  • Identify and read vendor packing slips, carrier shipping documents, UPC labels, and other receiving documents, comparing them to purchase orders for accuracy
  • Schedule deliveries and pre-post information into the receiving system
  • Count carton freight and RGR merchandise to satisfy freight bill
  • Identify damaged merchandise and take appropriate action
  • Stock merchandise onto shelves to achieve 100% in stock
  • Use appropriate safety procedures when organizing merchandise
  • Merchandise new items as directed
  • Build end caps and promotions
  • Break down and dispose of trash by end of shift
  • Maintain safe and organized overheads (e.g., striping overheads)
  • Communicate with other Freight Team members to ensure all product is stocked in the proper place
  • Communicate in-stock level of merchandise with Fulfillment Team
  • Demonstrate GET behaviors consistently throughout each shift
  • Approach and greet Customers
  • Ask open-ended questions and express interest in projects to put the Customer at ease, determine Customers’ level of expertise, and determine Customers’ needs
  • Maintain
  • Schedule
  • Unload merchandise
  • RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone)
  • Use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) when unloading trucks and moving freight from receiving to designated staging areas
  • Pick orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked
  • Use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our customers

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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