Receiving Assistant

Natural Grocers • Fort Worth, TX

118d • $17

About The Position

The Receiving Assistant is responsible for assisting the Receiving Manager in the successful operation of the receiving department. This position requires providing World Class Customer Service as a number one priority, exemplifying integrity, responsibility, and excellence while adhering to all policies. The role involves accurately receiving all incoming products, including date, accuracy, and damage checking, scanning all incoming and outgoing products, and staging products for efficient delivery to the sales floor. The Receiving Assistant will also process POs, RPOs, mispicks, invoices, and paperwork timely and accurately, research and process all discrepancies, and communicate with department managers regarding delivery issues and vendor out-of-stocks. Additional responsibilities include operating a forklift and pallet jack, maintaining a clean and organized back room, and supporting store opening and closing activities. The position requires working five days, 40 hours per week, including evenings, weekends, and holidays, and attending mandatory store meetings.

Requirements

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

Responsibilities

• Providing World Class Customer Service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Assisting the receiving department manager in accurately receiving all incoming products including date, accuracy and damage checking.
• Scanning all incoming and outgoing product.
• Staging products for efficient delivery to the sales floor.
• Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.
• Researching and processing all discrepancies.
• Communicating with department managers regarding delivery issues and vendor out-of-stocks.
• Following up on special orders.
• Operating a forklift and pallet jack as required.
• Maintaining a clean and organized back room.
• Working with the department managers to address performance issues within the department.
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling.
• Handling register functions including backup cashiering, managing customer returns, and addressing customer complaints.
• Maintaining the safety and security of customers and employees.
• Assisting in training and monitoring of department personnel.
• Taking the initiative to provide additional help and backup in the store.
• Answering customer questions per company standards and policies.
• Continually increasing product knowledge.
• Using SAP and inventory management software.

Benefits

• All Crew Members Birthday Bonus Pay.
• Vitamin Bucks (up to $2,080 earned as store credit annually).
• Holiday Pay for 5 Holidays - Stores Closed.
• Paid Time Off (sick days and vacation) that Increases with Tenure.
• Paid Nutrition Education.
• good4u Crew Member Discount.
• {N}power Program (customer appreciation and rewards program).
• Regular, Scheduled Pay Increases.
• Advancement Opportunities and Career Development.
• Health and Wellness Program.
• Employee Assistance Program (EAP).
• Employee Referral Program.
• Full-Time Crew Members (30+ hours/week) Medical, Dental and Vision Insurance.
• Paid Parental Leave.
• Paid Medical Leave (through company paid short-term disability insurance).
• Company Paid Short-Term Disability Insurance.
• Company Paid Life Insurance.
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance.
• Retirement Savings Plan (401k) with discretionary Company Match.
• Healthcare and Dependent Care Flexible Spending Account (FSA).
• Health Savings Account (HSA) with Company Match.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED