Receiving and Sales Associate

Honolulu Academy of Arts•Honolulu, HI

1d•$19 - $20•Onsite

About The Position

Under the general direction of the Head of Retail, the Receiving and Sales Associate receives and maintains inventory for all products sold at the shop. This includes unpacking, counting and cataloging inbound shipments in a timely and organized manner, inspecting merchandise to verify condition, accuracy, and authenticity according to company standards. This role is responsible for maintaining accurate stock levels and minimizing shortages, processing invoices for received products, and assisting on the sales floor and register as necessary. The Honolulu Museum of Art: Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day. To learn more about HoMA, please visit our website. [https://honolulumuseum.org/about-us-zpj4]

Requirements

1 to 2 years of experience in retail receiving and inventory management.
Basic retail knowledge, including point-of-sale (POS) systems, inventory control, and merchandising.
Strong attention to detail, organizational skills, time management, and commitment to accuracy.
Strong computer skills, including point-of-sale systems and data entry.
Comfortable with basic mathematics and a retail-based understanding of cost, mark-up, and pricing structures.
Ability to engage with museum patrons in a positive, professional, and courteous manner.
Ability to exercise good judgement and maintain a calm demeanor in challenging situations.
Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
Ability to work within and support a diverse community of visitors, artists, and employees.

Nice To Haves

Familiarity with Counterpoint and/or similar inventory management system.
Previous experience receiving a wide range of products for a busy shop.
Second language proficiency.
Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.

Responsibilities

Receives packages, unpacks merchandise from vendor boxes, and maintains a log of received goods.
Sorts and organizes merchandise while ensuring the accuracy of quantities and prices against invoices. Communicates with internal teams regarding any discrepancies, damage, or quality issues.
Catalogs and documents all items received, including writing product descriptions and assigning new SKUs for inventory tracking using the Counterpoint system.
Contacts vendors to facilitate the return of damaged products and check the accuracy of refunds for returned products.
Transfers merchandise from the receiving area to the sales floor in an orderly fashion.
Maintains a clean, organized, and efficient workspace in the inventory area. Organizes and rotates back stock for easy replenishment.
Packs and ships online shop orders as necessary.
Maintains accurate stock levels, monitors and updates inventory data.
Engages and greets shop visitors with a friendly and professional manner. Responds courteously to all inquiries.
Assists with coverage of sales floor and cash registers as requested, ensuring accurate transactions and a positive customer experience.
Assists with periodic inventory counts and reconciliations.

Benefits

Fully covered medical, dental, and vision insurance for employees.
12 paid holidays.
15 days of vacation accrued in the 1st year, increasing to 20 days in the 2nd year.
15 days of sick leave accrued annually.
Group retirement plans with employer matching after the 2nd year.
Shop, Museum Café, and Art School discounts.
Onsite parking provided.

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