Receiver

Family Farm and Home•Big Rapids, MI

1d•Onsite

About The Position

Family Farm and Home is a family owned and operated company based out of Michigan, with 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. They offer a wide range of products including tools, hardware, automotive, pet supplies, clothing, footwear, farm supplies, feed, lawn and garden items, and alternative heating solutions. The company prides itself on providing exceptional product values and customer service, which has fueled its rapid growth. The Receiver at Family Farm and Home is responsible for verifying and processing incoming and outgoing freight, ensuring inventory accuracy, assisting the store manager in minimizing shrink, and safely loading and unloading merchandise from trucks.

Requirements

Good oral and written communication skills in order to effectively interact with customers, vendors and other associates in person and on the telephone.
Customer service oriented.
Team oriented.
Excellent organizational skills.
Able to effectively manage multiple tasks simultaneously.
Able to distinguish between similar products.
Accurately count product.
Input data accurately into the store inventory control system.
Knowledge of basic computer systems.
Able to stand for extended periods of time.
Able to climb up and down ladders.
Able to reach, bend, twist, kneel.
Able to lift up to 50lbs.
Able to handle large odd shaped items.
Able to stock items in overhead area.

Responsibilities

Promote Family Farm and Home mission statement and family values.
Receive and sort shipment using the proper receiving procedures.
Operate a fork lift and/or pallet jack safely and efficiently with proper licensing.
Separate Special Orders from delivery and process according to store policy.
Tag all required items with security tags (if applicable).
Establish and maintain strict organization standards in the backroom.
Ensure all inbound merchandise is checked in per store procedures.
Maintain organized and accurate files for all paperwork related to the backroom.
Oversee the proper procedures for all inter-store transfers.
Process all damage claims according to store policy and maintain related paperwork.
Follow up on all damage claims and returns in a timely manner.
Assist with stocking freight.
Answer customer service phone calls.
Maintain all backroom tools and supplies as necessary.
Ensure proper rotation of perishable product, ie. feeds, pet food.
Control and Maintain cleanliness of backroom and outside of store.
Maintain compliance with company policies and achieve standards to meet audits.
Contributes to a positive working environment for all team members.
All other duties as assigned by store management or company official.