Receiver

Family Farm and Home•Cadillac, MI

1d•Onsite

About The Position

Family Farm and Home is a family owned and operated company based out of Michigan, with 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. They offer a wide variety of products including tools, hardware, automotive, pet supplies, clothing, footwear, farm supplies, feed, lawn and garden, and alternative heating. The company is experiencing rapid growth due to its commitment to providing product values and exceptional customer service. The Receiver at Family Farm and Home is responsible for the verification and processing of incoming and outgoing freight, ensuring inventory accuracy, assisting the store manager in maintaining low shrink, and properly and safely loading and unloading merchandise from trucks.

Requirements

Good oral and written communication skills.
Ability to effectively interact with customers, vendors and other associates in person and on the telephone.
Customer service oriented.
Team oriented.
Excellent organizational skills.
Ability to effectively manage multiple tasks simultaneously.
Ability to distinguish between similar products.
Ability to accurately count product.
Ability to input data accurately into the store inventory control system.
Knowledge of basic computer systems.
Ability to stand for extended periods of time.
Ability to climb up and down ladders.
Ability to reach, bend, twist, kneel.
Ability to lift up to 50lbs.
Ability to handle large odd shaped items.
Ability to stock items in overhead area.

Responsibilities

Promote Family Farm and Home mission statement and family values.
Receive and sort shipment using the proper receiving procedures.
Operate a fork lift and/or pallet jack safely and efficiently with proper licensing.
Separate Special Orders from delivery and process according to store policy.
Tag all required items with security tags (if applicable).
Establish and maintain strict organization standards in the backroom.
Ensure all inbound merchandise is checked in per store procedures.
Maintain organized and accurate files for all paperwork related to the backroom.
Oversee the proper procedures for all inter-store transfers.
Process all damage claims according to store policy and maintain related paperwork.
Follow up on all damage claims and returns in a timely manner.
Assist with stocking freight.
Answer customer service phone calls.
Maintain all backroom tools and supplies as necessary.
Ensure proper rotation of perishable product, ie. feeds, pet food.
Control and Maintain cleanliness of backroom and outside of store.
Maintain compliance with company policies and achieve standards to meet audits.
Contributes to a positive working environment for all team members.
All other duties as assigned by store management or company official.