MATERIAL MANAGEMENT - RECALL SPECIALIST/COORDINATOR
About The Position
The Recall Specialist and Coordinator coordinates and oversees recall activities from identification through resolution. This role ensures recalls are executed efficiently, comply with regulatory requirements, and minimize risk to customers and the organization. The specialist works cross-functionally with compliance, risk, supply chain, customer service, and external agencies. The primary goal is to ensure consumer safety and regulatory compliance. ABOUT MOUNTAIN VIEW: Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.
Requirements
- High School graduate or equivalent, preferred.
- Six months to one year of related experience and/or training; or equivalent combination of education and experience.
- Ability to use and operate basic computer functions, basic scanning and copy machine usage.
- Ability to write in either e-mail or note form clearly and legible or verbally explaining any receiving issue to accounting or to the vender. Must know how to use proper phone etiquettes. Position requires briefing multiple departments and occasionally large groups.
- Ability to add, subtract, multiply and divide, in all unites of measures, using whole numbers, common fractions, and decimals. Demonstrates a good knowledge of inventory and receiving functions.
- Ability to follow direction and make independent judgment decisions.
- Ability to work with others
- Ability to work efficiently and effectively to meet deadlines
Responsibilities
- Regularly monitoring notifications from mail, databases, and notification systems from agencies like the National Recall Alert Center to identify new recall alerts relevant to the organization’s inventory.
- Using inventory management software to locate affected products by batch, lot, or serial number within the supply chain.
- Drafting and distributing urgent notification letters, emails, or announcements to internal teams, distributors, retailers, and final consumers.
- Coordinating with warehouse or department managers to immediately quarantine and segregate recalled items to prevent further use.
- Managing the returns process, including arranging pickups, processing exchanges/refunds, and verifying product disposal or destruction.
- Maintaining a detailed "digital audit trail" and submitting monthly progress reports to prove successful recall completion.
Benefits
- Medical, Dental and Vision Insurance
- Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
- Retirement Plans (401K with up to 6% match)
- Earned Quarterly Bonus Program
- Education Reimbursement Program
- Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
