Recall Program Analyst

Ford Motor CompanyAllen Park, MI
1d

About The Position

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... The Recall Program Analyst reports to the Recall & Service Programs Program Manager. The Recall Program Analyst is responsible for writing and coordinating the development of Dealer Bulletins and Owner Letters for Field Service Actions (FSA), coordinating the development of FSA service procedures and tools, monitoring the post launch field performance of FSAs, making appropriate program adjustments, and assisting dealers and Ford activities regarding FSA related concerns.

Responsibilities

  • writing and coordinating the development of Dealer Bulletins and Owner Letters for Field Service Actions (FSA)
  • coordinating the development of FSA service procedures and tools
  • monitoring the post launch field performance of FSAs
  • making appropriate program adjustments
  • assisting dealers and Ford activities regarding FSA related concerns
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