RECALL CLAIMS CODER

WARRANTY PROCESSING INC•Beloit, WI

1d•$14 - $14

About The Position

The Recall Claims Coder is responsible for the timely and accurate entry of data into Dealer Management Systems and Manufacturer Systems for recall campaigns and maintenance claims. They are responsible for coding all claims that are available and accurately completed by the customer, questioning inconsistencies, and following up on delays.

Requirements

Good communication and attention to detail skills
Proficient or ability to learn new computer systems
High School Diploma or GED equivalent
Sound reasoning and math skills

Responsibilities

Verify received repair order against information in the dealership’s Dealer Management Systems (DMS) to prepare for claim submission and completion.
Maintain positive communication and interactions with staff at WPI.
Respond to communications timely and within WPI expectations.
Communicate training or resources needed as required to execute responsibilities efficiently.
Self-Report all issues identified.
Review repair orders for accuracy, communicating any inconsistencies noted with customers as necessary.
Follow WPI Policy and Procedures for all claim handling.
Works closely with the WPI Team to ensure customer satisfaction.
Other duties as assigned.