REASONABLE ACCOMMODATION (RA) COORDINATOR / DSF

New York City, NY • New York City, NY

150d

About The Position

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the city. The Office of Equal Employment Opportunity (EEO) and Diversity provides equal opportunity for all employees and applicants for employment by ensuring that all workplaces in city agencies are free of illegal discrimination and harassment. The mission is to support the principles of Equality and Diversity - Cultivate an environment that promotes an inclusive work environment, values diversity and respects the dignity of all employees - Provide management support and guidance. The Office of EEO & Diversity seeks a dynamic, solutions-oriented professional to directly support the Agency's Reasonable Accommodations Program under the New York City Equal Employment Opportunity Policy (EEOP) and other applicable laws.

Requirements

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school.
• A baccalaureate degree from an accredited college and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.
• An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in '2' above.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in '2' above.
• A combination of education and/or experience equivalent to '1', '2', '3', or '4' above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Nice To Haves

• Strong organizational and administrative skills, including proficiency in Microsoft Word and Excel and case management databases.
• Excellent interpersonal and communication skills for engaging in the cooperative dialogue with employees or other clients and stakeholders.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Experience working in government or public sector employee support department a plus.
• Experience in handling reasonable accommodation requests, EEO or workplace compliance issues, and/or related administrative functions.
• Knowledge of ADA, Title VII, the NYC Human Rights Law, EEOC regulations, and the EEOP.
• Prior experience managing a moderate to heavy workload or working in a high-intensity environment.
• Proficiency in Microsoft Project.

Responsibilities

• Review and processing of employee (including prospective employees) or other client requests for reasonable accommodations regarding the bases as defined in the EEOP and applicable laws.
• Engage in the cooperative dialogue process with employees or other clients, relevant supervisory or managerial personnel, and other stakeholders to determine reasonable accommodations while maintaining operational needs.
• Data entry; ensure proper case documentation and tracking, timely case decisions, and maintaining accurate records using relevant spreadsheets and databases.
• Liaise with internal stakeholders, including Human Resources, Legal Affairs, and Environmental Health and Safety, as well as bureau management to ensure case decisions align with applicable policy, regulatory, and other legal standards.
• Assist with workforce training on reasonable accommodation policy and procedural guidance.
• Perform administrative duties related to reasonable accommodations, such as drafting correspondence, coordinating case related meetings, preparing or generating reports and data dashboards, and records management.
• Liaise with internal stakeholders, including Legal Affairs, Executive Leadership, and Business Information Technology, as well as external partners, including the Mayor's Office for People with Disabilities and Department of Citywide Administrative Services to implement DEP's Accessibility Plan.

Benefits

• Public Service Loan Forgiveness eligibility.
• New York City residency requirement within 90 days of appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees