Real Time Social Creative Designer

Citizens Bank • Boston, MA

122d • $93,112 - $139,660

About The Position

We're seeking a highly motivated and detail-oriented Real Time Social Creative Strategist to join our Enterprise Content and Social team, supporting the fast-paced creative needs of our Private Bank and Private Wealth business. This role will be responsible for partnering with the team to strategically create social and digital assets that will go live in real time. The role is ideal for a go-getter who thrives in a dynamic environment, can juggle multiple priorities, and is passionate about delivering high-quality, on-brand creative under tight deadlines.

Requirements

• 5-7 years of experience in graphic design, preferably within financial services or a fast-paced corporate environment.
• Strong portfolio showcasing a range of digital, social, and presentation design work.
• Clear understanding of social media platforms and best practices.
• Ability to create with a social / video first mindset.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, etc.
• Exceptional attention to detail and organizational skills.
• Ability to work independently and collaboratively in a deadline-driven environment.
• Excellent communication and interpersonal skills.

Nice To Haves

• Experience working with or supporting high-net-worth or financial services clients.
• Familiarity with motion graphics or video editing tools is a plus.
• Understanding of compliance and brand governance in a regulated industry.

Responsibilities

• Design and deliver quick-turn creative assets across digital and social platforms, templates, scalable formats, and internal communications.
• Ensure brand consistency while tailoring creative solutions to meet the specific needs of Private Bank and Private Wealth audiences.
• Collaborate with the in-house creative team to stay aligned on brand guidelines and contribute to ongoing design updates.
• Apply a solution-oriented mindset to design challenges, offering strategic recommendations that enhance content effectiveness and visual impact.
• Collaborate closely with content strategists, marketers, and business stakeholders to transform complex financial concepts into compelling visual stories.
• Build and maintain strong relationships with internal partners, serving as a trusted and proactive creative resource.
• Manage multiple projects simultaneously, ensuring high-quality, on-time delivery in a fast-paced environment.
• Responsible for quality assurance and testing processes to ensure content is accurate and polished before publication.
• Stay up to date on design trends, financial industry standards, and platform-specific best practices to continuously elevate creative output.
• Demonstrate a proactive approach by anticipating content needs and identifying opportunities for creative.
• Additional requests as assigned by manager.

Benefits

• Competitive pay
• Comprehensive medical, dental and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree