Real Estate Transformation Project Manager

ISSNew York, NY
16d$140,000 - $160,000

About The Position

As the Real Estate Transformation Project Manager for Masterplans, you will play a pivotal role in the successful planning, coordination, and execution of ISS projects that are aligned with the customer's Masterplans for key locations. You will collaborate closely with both internal and external stakeholders to ensure that project milestones are achieved, risks are effectively managed, and delivery aligns with strategic objectives. Your expertise in Facilities Management and project delivery will be instrumental in coordinating activities throughout the design, operational readiness, and implementation phases. This role encompasses the management of interdependencies, facilitation of stakeholder engagement, and the provision of consistent reporting and communication throughout the program lifecycle.

Requirements

  • Proven expertise in managing operational teams
  • Extensive experience in leading transformation initiatives
  • Proficient in developing and implementing strategic plans to drive growth
  • Exceptional communication and presentation capabilities
  • Strong attention to detail and a high level of accuracy
  • Advanced financial acumen
  • Demonstrated proficiency in budget management
  • Excellent relationship management skills with both internal and external stakeholders.
  • Significant experience in stakeholder relationship management, including client interactions
  • Skilled in constructing and delivering reports to senior management and client stakeholders
  • Competent in risk management
  • Background in the facilities management and workplace industry
  • Must be able to lift a minimum of 25lbs
  • Come to work properly dressed as a professional
  • Employee must be able to work under pressure and time deadlines during peak periods
  • All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Responsibilities

  • Provide support to the Program Director in the development and maintenance of Masterplan programmers that align with the client’s vision, timelines, and budgetary constraints
  • Collaborate with ISS operational teams to formulate business cases for the implementation of innovative and continuous improvement initiatives throughout the project lifecycle
  • Coordinate ISS contributions across multiple projects to ensure conformity with global standards and adherence to local requirements
  • Oversee day-to-day program activities, including scheduling, tracking milestones, and reporting progress on a weekly, monthly, and yearly basis
  • Identify and escalate potential risks, issues, and dependencies, while proposing effective mitigation strategies
  • Engage in collaboration with internal teams (including Capital Projects, Operations, and Subject Matter Experts) and external partners (such as architects, suppliers, and project managers)
  • Ensure operational readiness for physical relocations, as well as the resolution of any snagging and defects
  • Contribute to the review of floor plans and ensure compliance with building flows and regulatory standards
  • Uphold high standards of delivery and operational excellence throughout all processes
  • Manage the associated project budgets effectively
  • Ensure ownership of key stakeholder engagement and communication strategies
  • Oversee the management of additional resources required for change programmers, including Change Project Managers
  • Conduct case studies and reviews of lessons learned
  • Collaborate with Barclays to implement the Workplace Experience Strategy across the corporate estate

Benefits

  • ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.
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