Real Estate Technician (ARRC ARW Employees Only - Alaska Railroad)

State Of Alaska • Anchorage, AK

10d • $27 • Onsite

About The Position

Please note that for the first six calendar days of this posting, it is only open to ARW represented employees. If, during the initial six days, which ends on January 15, 2026, a qualified ARW represented employee(s) applies, it shall be awarded in accordance with Section 52.06 of the ARW Collective Bargaining Agreement (CBA). If there are no successful ARW represented bidders, this posting shall be extended to January 23, 2026, and will be considered open to all other applicants. PURPOSE OF POSITION: Provides technical and general administrative support to the Real Estate Department; issues contracts for use of ARRC property and dock facilities. Provides contract administration, billing, collections and support. Provides administrative support for Vice President, Real Estate, Director, Real Estate, Director of Facilities, and other department managers and supervisors; assists with special projects. There are currently two positions responsible for the following activities; the workload is assigned between the two positions to meet department priorities.

Requirements

• High school diploma or GED equivalent is required. Two years college level course work is preferred.
• Must have two years of general office experience, which included lease and/or permit administration and/or contract administration responsibilities, which involved updating/ supplementing contracts, accounting/invoicing, and maintaining a contract database.
• Knowledge of office procedures is required.
• Real estate work experience can be replaced with real estate specific college level course work.
• Knowledge of Real Estate terminology, practices and procedures is preferred.
• Knowledge of grammar, punctuation, sentence structure, formats and filing standards for a corporate office is required.
• Must be able to research and organize information into meaningful and concise reports.
• Ability to communicate clearly and concisely orally and in writing is required.
• Requires skill and ability to proficiently operate a personal computer at an intermediate to advanced level using Word for handling large documents with headers/ footers, advanced formatting, etc. and Excel to include the use of formulas, data handling, lookup tables, pivot tables, etc.
• Must have the ability to type accurately.
• Must be able to use tact and courtesy in dealing with employees and customers at all times.
• Must have a valid driver's license.

Nice To Haves

• Knowledge of Real Estate terminology, practices and procedures is preferred.

Responsibilities

• Issues general permits and contract supplements for use of ARRC property.
• Serves as primary point of contact for Dock Use Permits, Boat Storage and Vendor Permits.
• Receives, reviews, and analyzes permit applications for use of ARRC dock facilities to determine appropriate process and permit document to authorize use.
• Prepares and issues permit documents.
• Ensures appropriate insurance is provided.
• Enters contracts in Real Estate Management Database System (System).
• Determines applicable permit fee based on authorized use.
• Administers contracts throughout permit term to assure compliance with contract provisions.
• Prepares invoices for permits issued based on appropriate schedule or tariff.
• Monitors Accounts Receivable to ensure payments are made as required.
• Contacts Permittee as needed for non-compliance issues or collections.
• Tracks required insurance, updates database, runs expired insurance report.
• Prepares and sends follow-up letter to tenants requesting updated insurance certificates as needed.
• Issues invoices for docking and wharfage for the Seward cruise and freightdocks.
• Maintains an invoice log and backup documentation for audit purposes.
• Performs administrative duties for office personnel, including the following: sorts and distributes mail, responds to callers and visitors, provides assistance and/or routes to appropriate personnel, coordinates meetings, coordinates travel arrangements, assists with special projects, assists in development of marketing brochures, tenant notices, and customizes invitations, forms and handouts.
• Prepares expense reports, AFEs, and check requests, enters requisitions and BPO's into the purchasing system, codes invoices with appropriate center/GL code, files invoices, and tracks expenses by project.
• Responsible for maintaining Real Estate contract files.
• Maintains accurate and complete files of ARRC permits and leases in addition to real estate subject, project, and environmental files.
• Maintains reference library of reports and studies.
• Maintains record of files transferred to offsite storage and tracks files retrieved and returned to storage.
• Acts as file management resource for the Real Estate staff.
• Writes a variety of letters to customers over own signature including collection letters when accounts become delinquent, contract compliance issues, customer complaints, and requests for information.
• Researches information as required to respond to queries by using the Real Estate Database Management System , contract file, or contacting other departments.
• Provides budget support including expense detail.
• Prepares spreadsheet for cruise and freight dock billings to track revenue and provide a year-to-year comparison of dock revenue, by customer.
• Coordinates activities associated with Ship Creek parking lots.
• Works directly with a parking management service to set up and maintain lots each summer.
• Coordinates with Passenger Services Department regarding Depot parking lot.
• Responds to customer complaints regarding parking lots.
• Coordinates with service contractor as needed to resolve complaints if appropriate.
• Makes site inspections as needed throughout the summer.
• Reviews and tracks expenses and revenue for the parking lots.
• Provides on an as needed basis, support to the Leasing Manager.
• Sets up new lease files as needed.
• Tracks required documentation, including lease application, credit application, and environmental information.
• Prepares public notice for newspaper and ARRC website.
• Prepares draft documents, (e.g. new leases, supplements, assignments for review by Leasing Manager and the ARRC Legal Department.
• Finalizes lease documents for execution.
• Enters lease and billing information in the System.
• Sends documents to be recorded in the appropriate recording district.
• Runs a report of leases for scheduled rent adjustments.
• Works with the Leasing Manager to request bids for scheduled appraisals.
• Prepares notification letters to tenants for scheduled appraisals, and drafts rent adjustment letters.
• Updates the billing information in the System.
• Works with Security on trespass issues related to Boat Storage, parking lots, and ice climbing permits.
• Maintains supply inventory by ordering and purchasing supplies for the department.
• Updates Department Bulletin Board.
• Ensures operation of equipment by completing preventive maintenance requirements and calls for repairs when necessary.
• Contributes to team effort by accomplishing related duties as needed.

Benefits

• ARRC Pension Plan - Participation is mandatory. You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit. Employees contribute 9% of their Earnings on a pre-tax basis. The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld. Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age.
• 401(k) Tax Deferred Savings Plan - Participation is optional. You may enroll once you meet the eligibility requirement of your bargaining unit. Depending on the bargaining unit, there may be an employer match.
• 457 Deferred Compensation Plan - Participation is optional for non-represented employees.
• Health Insurance Plan A comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska. Coverage is also available for the employee's spouse and dependent children. ARRC and the participant share the premium cost. Bargaining unit employees are Eligibility after 90 days, and non-represented employees are eligible as of the date of hire. The Railroad offers a Prefered Provider Organization plan (PPO Blue Essentials) and a Consumer Directed Healthcare Plan with a Health Saving Account (Gold Essentials).
• The Railroad also offers two dental plans. The Railroad National Dental for represented employees. The Alaska Railroad Optional Dental Plan for both represented and non-represented employees.
• Vacation Leave -accrual per bi-weekly pay period: Represented Employees 0-3 Years of Service = 4 Hours >3-15 Years of Service = 6 Hours >15 Years of Service = 8 Hours Non-Represented Employees 0-3 Years of Service = 6 Hours >3-15 Years of Service = 8 Hours >15 Years of Service = 10 Hours
• Sick Leave: accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
• 11 Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees